Wordmap Product Navigator enables organizations to effectively and consistently manage detailed interrelationships within complex portfolios Advanced information management software vendor, Wordmap, today announced the availability of Wordmap Product Navigator, the industry's most comprehensive web-based product portfolio management solution, providing a consistent, flexible and highly expressive view of complex product and service portfolios. Wordmap Product Navigator gives employees and customers a rich knowledge base of product information that can be updated and restructured quickly and easily. Product Navigator improves on the basic search features provided by CRM systems, catalogs and databases by providing drill-down directories, context-sensitive navigation, clarification of search terms, links between items of related information and multiple perspectives on the portfolio. It can thus considerably improve the performance of such installed systems and the productivity and effectiveness of those who use them. Wordmap Product Navigator increases the effectiveness and productivity of sales and customer service employees, while extending and improving the customer self-service experience. As a result, it can contribute directly to a company's revenues, profitability and brand equity. "The ever increasing complexity surrounding today's product and service portfolios requires a sophisticated, yet easy to use solution with enterprise-wide visibility and access," said Bill Hutchison, CEO of Wordmap. "Wordmap Product Navigator provides a single source of complete and comprehensive information on a company's portfolio of products and services. This results in better and more consistent performance by sales and customer service employees, faster communication of changes in the product portfolio, and better working across silos and other boundaries. One of our customers uses the product taxonomy to support field engineers, another to manage its complex portfolio of IT solutions. Still another enforces consistency across pharmaceutical product and compound names, enabling distributed R & D personnel to work together effectively. This is a neglected and serious problem - but it can actually be solved quite easily with Wordmap." Using Wordmap Product Navigator, users can locate items by keyword search or by attributes such as size, price, type or geographical market. Items can be arranged in multiple customized groupings - for example in product families, application types or production centres. User queries are clarified, so that a user asking a general question is presented with a set of alternatives. In all, Wordmap provides all the high end features of a top end web site, without the large initial build cost, and without the intensive ongoing maintenance. Wordmap Product Navigator is ideal for highly technical industries with large volumes of complexity, such as oil and gas, information technology, high tech manufacturing, chemicals and pharmaceuticals / life sciences. In these industries, users require the ability not only to find the information they need with pinpoint accuracy, but also to see its relationships with other data. Wordmap Product Navigator is a web-based application that requires no downloaded software, except for its administrative console, and is available as a secure hosted service. Wordmap is a native J2EE application with web services. LDAP integration is included. Wordmap supports a range of databases and application servers. Pricing and Availability Wordmap Product Navigator is generally available now. Pricing starts at £25,000. Wordmap Product Navigator is just one in the range of Wordmap's enterprise software products and solutions that can be used standalone or in conjunction with enterprise search, content, document or records management systems, helping organisations to improve the precision of information access and its underlying control.